Human Resources Manager

1. Talent Acquisition & Recruitment

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Develop recruitment strategies to attract creative and technical professionals, including marketers, designers, copywriters, and strategists.

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Manage end-to-end recruitment processes, including job posting, screening, interviewing, and on boarding.

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Build a strong talent pipeline for niche marketing roles (e.g. Creative head, Social Media Strategist, digital marketing specialists, SEO experts).

2. Employee Relations & Engagement

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Act as a point of contact for employee concerns and grievances. Foster a collaborative and positive work environment for the team.

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Foster a positive workplace culture through effective communication and

conflict resolution.

3. Performance Management:

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Define and develop clear Performance Metrics and manage performance systems that aligns with creative outputs, turnaround time, design approval rate, campaign success, and client satisfaction.

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Implement a performance appraisal system.

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Support managers in setting goals, providing feedback, and identifying training needs.

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Create reward systems: Recognize high-performing individuals or teams through incentives, awards, or promotions. Need to implement awards like Star of the month, attendance and on time award, leadership award etc.

4. Tracking for Performance: ·

Track and observe the status of every candidates work delivery

5. Policy & Compliance

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Establish clear HR policies that align with the fast-paced nature of a marketing agency, including late coming, leave policies etc.

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Ensure compliance with labor regulations, health and safety standards, and company policies.

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Conduct audits and update policies based on changing requirements.

6. Documentation ·

Employee Database Management : This will include their prior work history and personal ID cards like Aadhar and driving License, permanent address proof, contact information of their parents/spouse.

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Company Documents: Maintain Database & documents.

7. Employee Engagement and Relations Responsibilities.

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Develop strategies to foster a positive workplace culture.

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Conduct quarterly employee satisfaction surveys and act on feedback.

Organize fortnightly engagement activities like team-building exercises, celebrations, and wellness programs.

8. Office Management ·

Need to maintain a housekeeping inventory.

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Create a detailed time-table for housekeeping staff.

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Create a list of all vendors for office maintenance.

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Create a list of vendors for office operations.