Senior Executive

Job Title : Sr. Executive- PMO

Location: Gurugram

Exp : 4 to 8 Years

Role Overview:

The RMG–PMO is responsible for effective resource planning, allocation, utilization tracking, and governance across projects. The role ensures optimal workforce utilization, supports business demands, and aligns resource capacity with organizational goals.

Key Responsibilities:

Resource Planning & Allocation

- Manage end-to-end resource allocation across projects based on demand and priorities - Collaborate with delivery, sales, and hiring teams to fulfill resource requirements - Ensure optimal utilization and minimize bench

Utilization & Capacity Management

- Track resource utilization, availability, and capacity - Monitor bench, shadow, and billable status - Identify utilization gaps and recommend corrective actions

Stakeholder Coordination

- Work closely with Delivery Heads, Project Managers, and Business Units - Support workforce planning and forecasting - Facilitate resource deployment based on project timelines

Reporting & MIS

- Prepare and maintain utilization, allocation, and capacity reports - Publish dashboards and reports for leadership review - Track key metrics like utilization %, billability, and headcount

Governance & Compliance

- Ensure adherence to resource management processes and policies - Maintain accurate data in resource management tools / ERP systems - Support audits and management reviews

Demand & Supply Forecasting

- Analyze future resource demand - Coordinate with recruitment team for hiring plans - Support workforce planning initiatives

Required Skills:

- Strong understanding of resource management lifecycle - Experience in PMO / RMG / Workforce Management - Strong Excel and reporting skills - Experience with tools like SAP, Oracle, MS Project, or resource management tools - Excellent stakeholder management - Strong analytical and coordination skills

Preferred Qualifications:

- Bachelor’s degree in Business, HR, or related field - 4–8 years of experience in PMO / RMG / Workforce Planning - Experience in IT services / Consulting environment preferred

-

About IGT Solutions

IGT Solutions is a next-gen Tech Services and Customer Experience (CX) company. It enables personalized, meaningful, and effective interactions by combining cutting-edge technology and innovative solutions with the power of Gen AI to deliver exceptional end-user experiences. With the ability to integrate human and digital intelligence seamlessly, it is a trusted partner for managing end-to-end transformation journeys for global majors across industries. Established in 1998, IGT Solutions has more than 90 global marquee customers and 25,000+ experts servicing client processes from 31 global delivery centers across 13 countries. IGT Solutions' service offerings include data & analytics, digital transformation, systems integration, platform solutions, AI/ML, and Gen AI-led industry and enterprise solutions, intelligent automation and analytics, and a full spectrum of BPM services and solutions.