Country Revenue and Reservations Manager

Job Title:

Country Revenue & Reservations Manager – India

About UHM United Hospitality Management (UHM) is an international hotel management company with a growing presence across the Middle East, Europe, and India. As part of our India expansion strategy, we are building a strong commercial foundation to optimize revenue performance, distribution strategy, and centralized reservations management across our hotel portfolio. Role Overview The Country Revenue & Reservations Manager – India will lead the revenue optimization strategy and oversee reservations performance across all UHM properties in India. This role is responsible for: Driving RevPAR, ADR, and occupancy growth Implementing pricing and inventory strategies Managing OTA and distribution channel performance Overseeing reservations processes and conversion efficiency Ensuring strong data-driven decision making This is a highly analytical and commercially critical leadership role. Key Responsibilities 1. Revenue Strategy & Optimization Develop and execute country-level revenue strategies aligned with annual budgets. Drive improvements in: ADR (Average Daily Rate) RevPAR (Revenue per Available Room) Occupancy % Market Penetration Index (MPI) Conduct daily, weekly, and monthly revenue analysis. Lead forecasting processes and demand planning. 2. Pricing & Inventory Management Implement dynamic pricing strategies based on market demand. Manage rate loading, rate parity, and channel pricing consistency. Optimize room inventory allocation across distribution channels. Monitor competitor pricing and adjust strategy accordingly. 3. Distribution Channel Management Oversee performance of: OTAs (Booking.com, Expedia, etc.) Brand website Direct channels Corporate contracted rates Reduce dependency on high-cost channels. Optimize channel mix for profitability, not just volume. 4. Reservations Leadership Oversee centralized or property-level reservations teams. Improve conversion ratios and reduce booking leakage. Monitor call quality, response times, and upselling effectiveness. Implement SOPs for reservations processes. 5. Forecasting & Reporting Prepare rolling forecasts and monthly revenue reports. Analyze booking pace, pickup trends, and cancellation patterns. Identify risks and opportunities early. Present performance insights to Country Leadership. 6. Systems & Tools Management Manage revenue systems and tools (RMS, PMS, channel managers). Ensure rate integrity across all platforms. Train property teams on revenue best practices. 7. Pre-Opening & Expansion Support Develop revenue strategies for new property launches. Build demand pipelines pre-opening. Support distribution setup and OTA activation. Qualifications & Experience Bachelor’s degree in Hospitality, Finance, Business, or related field. 6–10 years of hotel revenue management experience. Minimum 3–5 years in revenue leadership or cluster role. Strong analytical and data interpretation skills. Experience managing multi-property revenue preferred. Key Competencies Strong commercial acumen Advanced analytical capability Detail-oriented with strategic thinking ability Strong understanding of hotel KPIs Leadership and cross-functional collaboration skills Ability to thrive in a growing, fast-paced environment