Senior System Administrator

Responsibilities Install, configure, and maintain software and hardware Manage/troubleshoot systems, network servers and technology tools Ensure security through access controls, backups, and firewalls Asset and Mail service management Office 365 management Network management of LAN, WAN & SDWAN. Optimize processes and lead process improvement Ensure systems are secure and protected from breach or viruses Create automation tools / scripts for system administration activities Ensure alignment to Corporate IT rules and guidelines Build an internal wiki with technical documentation, manuals and IT policies Monitoring system performance to ensure everything runs smoothly and securely Perform routine/scheduled audits of the systems, including all backups Analyze service and tool needs, evaluate systems, identify gaps, and suggest solutions for efficiency and scalability. Track IT inventory (hardware, software, licenses) and manage procurement and disposal processes. Lead IT initiatives with project management skills to enhance operations and collaboration. Knowledge of cybersecurity best practices and compliance standards (e.g., ISO 27001, GDPR). Disaster recovery planning & implementation to ensure business continuity during system failures or data loss Conduct regular audits on IT inventory, systems, and backups to ensure compliance and security. Ensure governance of IT processes, ensuring adherence to policies, standards, and best practices. Project management skills (or familiarity with project management tools) to lead IT-related initiatives, which can improve IT operations and collaboration. Training staff on the use of new technology and offering support as needed Provide IT Support to all the employees following SLAs. Qualification, Experience and Skills required: Bachelor’s degree in computer science, Information Technology, related technical field, or equivalent practical experience Minimum 5 years’ experience as System Administrator Professional Certifications (ITIL and MCSA are plus) Proven experience as a System Administrator, Network Administrator, or similar role Experience with databases, networks (LAN, WAN) and patch management Experience with the hardware- FortiGate Firewalls, Switches, Access Points. Experience with project management tools- ServiceNow, Clickup, ERP System (Odoo) Vendor Management – Hardware, software, Services and ISP services Expert-level knowledge of system security (e.g., intrusion detection systems) and data backup/recovery Ability to create scripts in Python, Perl, or other languages Ability to create PowerBI dashboards. Power Shell, VB Script, Java Scripting is a plus. Familiarity with various operating systems and platforms Problem-solving attitude, resourcefulness, and exceptional communication skills Ability to take quick decisions while working independently