Operations Associate

About Yulu:

Yulu is India’s largest shared electric mobility-as-a-service company. Yulu’s mission is to reduce traffic congestion and air pollution by running smart, shared, and small-sized electric vehicles. Yulu is led by a mission-driven & seasoned founding team and has won several prestigious awards for its impact and innovation. Yulu is currently enabling daily commuters for short-distance movements and helping gig workers to deliver goods for the last mile with its eco-friendly rides at pocket-friendly prices, and reducing the carbon footprint.

Yulu is excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission brings a spark into your eyes and if you’d like to join a passionate team that’s committed to transforming how people commute, work, and explore their cities - Come, join the #Unstoppable Yulu tribe!

Stay updated on the latest news from Yulu at https://www.yulu.bike/newsroom and on our website, https://www.yulu.bike/.

Role Summary

This person will serve at the Control room of Yulu and be a part of the Monitoring team taking care of the day-to-day operations of the Yulu bikes at the field. They will also come up with a way to implement/strategize new operational processes to improve operational efficiency.

Key Responsibilities

- Running day-to-day operations and implementing the strategy for the City Operations. - Understand every process deeply and implement new processes for optimization and increasing efficiency - Coordinating & leading with the field team and constantly evaluating the field operations, implementing the standard operating procedures (SOPs), taking corrective actions, and strengthening the position of Yulu - Drive projects to maximize the quality of bikes available in the field - Understand repair & maintenance and innovate solutions for the proactive maintenance of bikes on the road. - Will be part of the control room team to drive operational efficiency on the ground

Key Requirements

- Good communication skills in English (mandatory) - 1-3 years of experience in managing operations and field staff - Looking for a smart candidate who can adapt to the changing dynamics on the ground - E-Commerce, Logistics, and Mobility background preferred. - Open to work on the night shift and 6-day work.

We assure you

- A friendly culture where you are encouraged to share ideas and opinions. - A journey that will challenge and reward you in multiple ways.