Customer Support Engineer

Role: Customer Support Engineer (Medical Software Domain) Location: Nagpur (Onsite - Client visit is MUST and good to have his/her own vehical) Local candidates preferred - Salary 10K-12K / Month MAX

Client is looking for local candidates

Job Description: Diagnose & resolve software and hardware issues Debug SQL/MySQL queries & application-level problems Support web modules with basic HTML knowledge Handle onsite client visits, installations & training Gather requirements & deliver technical solutions Configure hardware, printers, scanners & LAN networks Maintain documentation & Excel-based reports

Must-Have Skills: SQL / MySQL Query Debugging Basic HTML Support Software Troubleshooting Hardware & LAN Setup Requirement Gathering Client Communication Documentation & Reporting