Senior Technical Product Manager

Job Title

Senior Product Manager - Technical

Overview

The Senior Product Manager – Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Managers, Solution Architects, and development teams to identify & elaborate technical requirements that meet product business requirements. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.

Key Responsibilities

• Work with internal / external stakeholders to clarify, understand, gather and document detailed product requirements which should be implemented

• Produce written documentation of the client’s business, functional and non-functional requirements

• Prepare system analysis of business requirements (use cases, activity diagrams, interface specifications)

• Technical analysis of product or application to ensure that business and functional requirements can be met.

• Actively participate in solution design discussions for small to medium complexity initiatives

• Prioritize and identify cross domain / application / system enhancements

• Identify key dependencies and knock-on impacts of new development work

• Collaborate with development team on software designs

• Act as a liaison and key communication bridge between the development and business teams

• Act as a technical consultant for Product team during design, development & implementation of new products/services

• Lead review sessions of functional & technical requirements & maintain relevant documentation including internal knowledge base

All About You

• Experience in product, program, or service management with a technology focus.

• Skilled in organizing and aligning customer activities with product development roadmaps.

• Proficient in defining and structuring customer objectives, goals, strategies, and success metrics.

• Experienced in facilitating both technical and non-technical virtual workshops, trainings, and problem-solving sessions to identify product requirements & convert them in system requirements.

• Adept at translating customer use cases into actionable, testable backlog items and managing their prioritization.

• Strong understanding of technologies, architectural design, and product features that support customer needs; able to contribute meaningfully to technical discussions and strategy.

• Proven track record of delivering end-to-end software changes or customer onboarding experiences with a focus on learning outcomes and continuous improvement.

• Knowledge of API development

• High-energy, detail-oriented, and proactive, with the ability to manage competing demands independently.

• Demonstrates strong initiative and self-motivation, with a readiness to embrace challenging opportunities.

• Excellent verbal and written communication skills, with strong collaboration, relationship-building, and organizational abilities.

• Technical knowledge and capability

• Comfortable working at a detailed level with interface specifications & doing related data mappings to and from APIs

• Collaboration & thoughtful risk-taking mindset