Sales Development Representative

Company

: Chat360 Location

: Mumbai - Chembur Joining

: Immediate Joiners Preferred

About Chat360 Chat360 is a leading conversational AI and automation platform helping businesses improve customer engagement, lead generation, and conversions through WhatsApp, chatbots, and AI-driven solutions.

Role Overview We are looking for a highly motivated Sales Development Representative (SDR) to identify, connect with, and qualify potential customers. You will play a critical role in driving pipeline growth by setting up qualified meetings for the sales team.

Key Responsibilities Identify and prospect potential customers through calls, emails, LinkedIn, and inbound leads Understand customer pain points and position Chat360’s solutions effectively Qualify leads based on defined criteria (budget, authority, need, timeline) Schedule product demos and meetings for the sales team Maintain accurate records of interactions in CRM tools Collaborate with marketing and sales teams to improve outreach strategies Consistently achieve daily, weekly, and monthly activity and meeting targets

Required Skills & Qualifications Minimum 1-2 years of experience in inside sales, business development, or lead generation Strong communication skills (verbal & written) Comfortable with cold calling and outbound outreach Ability to understand SaaS / tech products (training will be provided) Goal-oriented with a strong drive to meet targets Familiarity with CRM tools is a plus