Consultant Customer Success Operations

Our client, a leading global specialist in energy management and automation is looking to engage with a Consultant CSM Operation Excellence.

Key responsibilities: -Support CSM team to achieve Upsell and pull through and to increase digital portfolio. -Support team by keeping MIS intact to strengthen client relationships for recurring services and achieving on time renewals. -Self-driven and motivated candidate to collaborate with cross functional teams to achieve desired results.

Duration- 6 months (extendable) Capacity- Full time Location- Bangalore (Hybrid)

Skills Required -3 to 5 years in Customer Success, Pre-Sales, or Client Operations. -Client Relationship Management, Revenue Growth & Upsell, Operational Excellence -Maintain and update MIS dashboards, generate insights to strengthen client engagement, and support performance tracking. -Familiarity with CRM systems (Salesforce, HubSpot, Gainsight) and digital product portfolios. -Strong written and verbal communication to interact with clients and internal stakeholders effectively.