Senior Manager Procure to pay

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation ,

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Inviting applications for the role of Senior Manager - AP Procure to pay - Pune

Shift - US Shift Work from office

In this role, the incumbent will be leading PTP Operations team to best-in-class delivery and collaborate with client GPOs and internal teams such as LDT / Practice / digital transformation teams to drive transformation to drive Operational excellence. Also work on strict deadlines, in a high-pressure business environment, manage escalations and guide various AP processes towards operational excellence.

Responsibilities Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell Ensure all month end activities are completed within the agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable. Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involve in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence Review the teams day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes. Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA Run operations to achieve/exceed P&L expectations Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution. Work closely with client CXOs and process owners, Genpact operating teams and global relationship managers for key accounts Develop a strategy for winning and transitioning new deals while running and growing the existing relationships Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability Own a team of associates and front line managers within Indexing/ Invoice processing/Payments/Helpdesk/GRIR & month closing activities

Qualifications we seek in you! Minimum Qualifications B.Com/M.Com/CA preferred Relevant experience in Accounts Payable Invoice Processing/Helpdesk/Payments Experience in handling India Accounting team with exposure to GST

Preferred Qualifications/ Skills Preferably from a service industry Good communication / articulation skills Exposure to manage non English AP team within India

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– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.