Sales Manager

Roles & Responsibilities: Business Development & Sales: Lead business development for the West zone and expand the client base across India. Develop new business, onboard clients, and design integrated logistics solutions (warehousing, CFS, custom clearance, transportation, value-added services, etc.). Maintain client relationships and manage expectations to ensure timely payments and service delivery. Conduct market analysis and identify new opportunities while addressing challenges. Operations Management: Oversee day-to-day operations to ensure efficient service execution. Track costs, enhance profitability, and improve operational efficiency. Ensure compliance with policies, regulations, and safety standards. Conduct performance reviews, analyze cost-benefit ratios, and resolve operational issues. Team Leadership & Development: Manage and motivate teams (direct and virtual) to meet objectives. Lead training sessions to upskill the team and foster a positive culture. Compliance & Safety: Ensure compliance with HSSE standards and conduct safety drills. Monitor safety, security, and hygiene across operations. Coordination & Stakeholder Management: Coordinate with internal and external stakeholders, including group companies, vendors, and authorities, ensuring smooth operations and compliance. Skills & Competencies: Leadership: Proven ability to lead both direct and virtual teams. Negotiation Skills: Strong ability to negotiate with clients and vendors to secure the best outcomes. Financial Analysis: Proficiency in descriptive analytics and financial analysis to track business performance and cost-benefit ratios. Safety & Compliance Focus: Keen eye for safety, security, hygiene, and compliance with industry standards. Communication: Strong communication skills to liaise with internal and external stakeholders. Problem-Solving: Ability to resolve complex operational and customer service challenges. Market Knowledge: Deep understanding of warehousing, logistics, and transportation markets. Qualification & Experience: Educational Qualification: Graduate/Postgraduate degree, MBA preferred. Experience: Minimum 10 - 15 years of experience in business development, operations management, and team leadership, preferably in 3PL logistics, warehousing, and distribution. Role & responsibilities Key Performance Indicators (KPIs) Timely resolution of rate and business queries Efficient rebate & incentive clearance Accuracy and timeliness in operational processes Low rate of unresolved issues

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