Senior QA Analyst – Zuora

Job Title: Senior QA Analyst - Zuora Experience: 6–10 Years

Important Note -

Zuora experience is mandatory for this role. Candidates without direct Zuora QA or Zuora Billing experience will not be considered.

Summary:

We are looking for a Senior QA Analyst – Zuora with mandatory, hands-on experience in Zuora QA / Zuora Billing QA. This role requires deep expertise in manual testing of subscription billing systems, with a strong understanding of Zuora workflows, invoicing, payments, revenue recognition, and month-end close processes. Zuora experience is a strict requirement. Candidates without prior Zuora experience should not apply.

The ideal candidate will own end-to-end QA for Zuora and integrated e-commerce workflows, work closely with Product, Engineering, and Finance teams, and help maintain high-quality billing and revenue systems.

Key Responsibilities: Own and execute manual testing for Zuora subscription billing, including subscriptions, amendments, renewals, cancellations, bill runs, payment runs, and revenue events. Create, review, and execute detailed test cases covering billing, invoicing, payments, refunds, discounts, proration, and revenue recognition. Validate product catalog changes, pricing rules, rate plans, accounting rules, and finance-impacting configurations in Zuora. Perform end-to-end testing across Zuora-integrated systems, including e-commerce checkout, order lifecycle, and payment gateways (B2B/B2C). Ensure accuracy of billing schedules, invoices, revenue schedules, and month-end close activities. Log, track, and triage defects using JIRA/TestRail, working closely with Engineering, Product, and Finance teams. Act as the QA point of contact for business stakeholders, clarifying requirements and validating downstream impact. Review test coverage, guide junior QA members, and ensure QA best practices and quality standards are followed. Provide clear test status, risk assessment, and release sign-off to stakeholders.

Required Skills & Qualifications: Mandatory: Strong hands-on experience in Zuora QA / Zuora Billing QA 6–10 years of experience in manual testing, preferably within subscription billing or SaaS platforms. Deep understanding of subscription billing workflows, invoicing, payments, refunds, and revenue recognition. Proven experience testing month-end close and finance-critical workflows. Strong expertise in test case design, execution, defect logging, tracking, and triage. Experience with e-commerce testing (B2B/B2C) integrated with billing systems. Proficiency with JIRA, TestRail, and SQL for data validation. Strong communication skills and ability to work directly with Finance and Business stakeholders. API testing exposure is a plus. Prior experience leading or mentoring QA team members is preferred.