IT Strategy & Operations Leader

Sr. Director/ Director of Information Technology vCampusIT

is expanding, and we’re looking for a strategic leader at multiple locations to drive the future of our Infrastructure and NOC support. Location:

Mumbai, Chicago, London, UAE Position Type:

Full-Time, Leadership

About vCampusIT

vCampusIT is a fast-growing technology solutions partner specialising in digital transformation, managed services, cloud platforms, cybersecurity, IT infrastructure, higher-education automation, and enterprise technology services across global markets. We are building cutting-edge solutions and expanding our service ecosystem - and we are looking for a leader who can help shape the future of our IT operations and innovation initiatives.

Role Summary The

Sr. Director

/

Director of Information Technology

will be responsible for leading the technology strategy, IT operations, project delivery, security posture, systems architecture, vendor partnerships, and internal/external IT support environments. This is a senior leadership position requiring strong execution capability, deep domain expertise, business acumen, and proven experience in scaling IT departments in high-growth environments.

Key Responsibilities

Technology Strategy & Leadership Develop and execute vCampusIT’s enterprise IT roadmap aligned with business goals. Drive modernisation initiatives across infrastructure, security, data, applications, and cloud. Lead innovation, automation, and adoption of emerging technologies to improve efficiency and service quality. Partner with senior leadership to shape technology-driven business outcomes.

IT Operations & Governance Own full IT operations lifecycle -planning, budgeting, implementation, maintenance, and support. Define and enforce IT policies, SOPs, SLAs, security standards, and compliance frameworks. Oversee internal IT systems including networks, cloud platforms, security tools, hardware assets, storage, productivity apps, and collaboration systems. Establish operational dashboards, reporting metrics, service analytics, and risk management controls.

Security & Compliance Ensure robust cybersecurity architecture, threat intelligence posture, data protection, backup & DR. Lead ISO, SOC, HIPAA, FERPA, PCI, and internal compliance and audit initiatives as required. Create and maintain security incident response processes and business continuity plans.

Team Leadership & People Development Lead, coach, and expand a high-performing IT engineering and support team. Build culture, accountability, knowledge sharing, and clear stack ownership. Manage internal and external IT stakeholders, consultants, and partners.

Project Delivery & Client Engagement Lead end-to-end delivery of infrastructure, cloud migration, cybersecurity, ERP, and managed service projects. Support solution architecture, RFP responses, and technical proposals. Collaborate with US clients and internal business teams to ensure high-quality delivery and customer excellence.

Vendor & Budget Management Evaluate, negotiate, and manage vendor contracts for hardware, software, licenses, and services. Own IT budgeting, forecasting, procurement planning, and cost optimisation initiatives.

Required Skills & Experience 12+ years of progressive IT leadership experience. Proven success managing enterprise IT operations at scale. Strong knowledge across: IT infrastructure Cloud platforms (AWS/Azure/GCP) Cybersecurity frameworks Networking & systems architecture ERP and enterprise applications Helpdesk & NOC operations Experience managing technology for multi-site, hybrid, or global teams. Ability to convert strategy into actionable delivery. Excellent communication and executive stakeholder management skills.

Preferred Experience Worked previously with IT consulting, enterprise services, or product companies. Exposure to US higher-education tech ecosystem and compliance environment. Experience running 24/7 service operations, SOC/NOC, or managed IT services. Project Management certifications (PMP, Prince2, Scrum) Cloud & Security certifications (Azure/AWS, CISSP, CISM, CCSP, CEH, ISO auditor, etc.)

Personality Traits Strategic thinker with strong execution discipline. Hands-on, proactive problem solver. Leadership maturity with ability to influence and inspire. Customer-first mindset. Thrives in fast-paced, growth-stage environment.

Education Bachelor’s or Master’s degree in Computer Science/Engineering/IT or related field.

Why Join vCampusIT? Competitive leadership-level compensation package. Performance-based incentives and growth opportunities. Opportunity to build and lead a rapidly scaling Enterprise Applications practice. Fast-growing global organization with innovation-first culture Opportunity to lead transformation from early stages Direct influence on business, strategy, and technology roadmap

What You’ll Lead: Multi-cloud application modernization Integration architecture & lifecycle governance A high-performing global delivery team Innovation leveraging AI, automation & analytics

What We’re Looking For: ✔ Architecture + delivery + stakeholder management expertise ✔ Ability to scale teams, improve processes, and drive transformation

If you’re an execution-focused technology leader who loves solving enterprise complexity —

we want you on our team. Apply / Refer:

careers@vcampusit.com

Follow

vCampusIT

for more leadership opportunities.

Must have Competencies Strategic thinker with the ability to convert strategy into operational execution. Excellent communication and stakeholder management skills. Strong analytical and decision-making capabilities. Ability to work in fast-paced, multi-client, global delivery environments. Experience with

AI, automation, or analytics-driven optimization

is a plus.

Why Join vCampusIT? Competitive leadership-level compensation package. Performance-based incentives and growth opportunities. Opportunity to build and lead a rapidly scaling Enterprise Applications practice.

Work Environment Hybrid/remote flexibility depending on project needs. Collaborative, high-innovation culture focused on transformation and customer value. Direct engagement with CIOs, CISOs, and senior leadership .