Branch Manager

Candidate should be from Freight/ CHA/ Custom Clearance Logistics industry to lead the various activities related to the industry

Drive business growth by developing new clients and maintaining existing accounts. Set and monitor sales targets for the team and ensure achievement through structured plans.

Oversee day-to-day air and sea cargo operations, ensuring timely deliveries, documentation, and compliance with international freight standards.

Ensure adherence to SOPs, quality benchmarks, and statutory regulations (customs clearance, etc.) Implement cost-effective strategies to optimize operational efficiency.

Analyze market trends, customer needs, and competitor activities to identify new opportunities.

Maintain high levels of customer satisfaction through regular interaction, issue resolution, and consistent service delivery.

Handle escalations and provide prompt resolutions with minimum disruption to operations.