Job Description
Job Description – Inside Sales Manager
Run the revenue engine — not just a sales team
Company Name: ZoloStays
Business Unit: Co-Living
Designation: Manager - Inside Sales (Internally this role is mapped as Manager - Inside Sales)
Location: Bangalore
Salary Range: Up to ₹8 LPA
Employment Type: Full-Time
Experience Required: 2–5 years of experience in customer acquisition or inside sales, with experience managing sales teams
About ZoloStays – Why We Exist
Zolo exists because living away from home should not feel like a struggle. Whether it's a student stepping into a new city, a young professional building a career, or a traveler seeking comfort — every individual deserves dignity, warmth, and thoughtfully run spaces.
Across co-living, hotels, student housing, and vacations, Zolo has built one of the most diverse and high-quality living and hospitality platforms in the country. What sets us apart is not ambition or scale — it is our commitment to delivering quality consistently.
We are here to create human-first hospitality experiences — where safety is felt, service is genuine, and needs are addressed before they turn into complaints.
What We Believe:
- Excellence is a standard, not a milestone we don't settle for working when we know what "great" looks like
- Consistency creates trust — quality matters only when it shows up every day
- Ideas matter only when execution is deep and sustained
- Standards live through ownership and accountability
About Co-Living – The Vertical You'll Join
Zolo is India's largest fully managed co-living platform, operating across multiple major cities including Bangalore, Pune, Hyderabad, Chennai, Mumbai, Delhi NCR, and other key locations. Zolo manages a large portfolio of residential properties that house thousands of residents and operate 24×7.
- Co-Living offers fully managed homes where Zolo handles stay, services, and daily living needs.
- Our customers are students and young working professionals moving to new cities.
- It is Zolo's largest business and a key driver of revenue, growth, and brand trust.
Want to see what we're building?
Explore our Zolostays Coliving here:
What's In It For You – Before Anything Else
This role gives you:
- Complete ownership of inside sales performance and conversions
- Direct visibility with senior leadership based on results, not just effort
- Hands-on exposure to high-volume, CRM-driven sales operations
- A chance to lead, coach, and grow a large sales team
- A clear growth path → Senior Inside Sales Leadership / Business Roles
If you enjoy building teams, driving numbers, and taking ownership — this role is made for you.
Role Overview – What This Role Is Really About
Forget job descriptions for a moment.
Ask yourself: Can you lead a large inside sales team, sense early when conversions are slipping, fix problems before targets are missed, and still keep the team motivated and respected?
This role exists because someone must:
- Own inside sales performance end-to-end
- Balance targets with people-first leadership
- Ensure CRM discipline and follow-up hygiene every day
- Handle escalations without panic or blame
- Answer confidently when leadership asks.
"Are conversions under control?"
Your success is measured not just by targets, but by:
- Consistent conversion performance
- A disciplined and motivated sales team
- Clean data and predictable outcomes
- Leadership trust in your execution
What You Will Practically Do Every Day (So You Can Picture the Job)
- Lead and manage inside sales teams to meet daily, weekly, and monthly targets
- Assign and track leads to ensure timely and quality follow-ups
- Monitor calls, chats, and emails to maintain conversation quality
- Coach Team Leaders and Associates on pitch, objections, and closures
- Track numbers daily and take corrective action when performance dips
- Ensure CRM hygiene — accurate updates, follow-ups, and reporting
- Coordinate with Marketing and Operations to ensure smooth lead flow and bookings
- Handle customer escalations and support complex closures
- Hire, onboard, and mentor new team members
- Be present, visible, and accountable — every day
Who Can Apply
This role is for experienced inside sales leaders.
You should apply if:
- You have managed inside sales teams of 15+ people
- You are comfortable owning targets and outcomes
- You lead through coaching, not fear
- You understand numbers, funnels, and CRM systems
- You prefer execution over excuses
If yes — you belong here.
Language & Persona
You must be:
- Clear and confident in English Communication
- People-first and fair in leadership
- Disciplined, structured, and detail-oriented
- Comfortable working with targets and metrics
- Hands-on and accountable
Your Future at Zolo
If you succeed here, you don't just manage a sales team.
You grow into senior inside sales leadership or larger business roles as Zolo scales.
Your identity becomes: Someone trusted to build strong revenue engines — every single day.
If you want a role where your leadership is felt every single day — apply now.