Customer Service Representative

Title: Information Technology Recruiter

Location: Mumbai Shift: Night Shift (US Hours) Salary: Best in Industry + High Incentives Experience: Freshers & experienced both can apply

Role & Responsibilities

Identify candidates with the right skills that match US client requirements. Collaborate closely with Account Managers to understand job needs. Thoroughly analyze each requirement to source the most suitable talent. Manage the complete

US recruitment life cycle —sourcing, screening, submission, interview setup, and final placement. Build strong sourcing strategies using job portals, networking platforms, referrals, and databases. Work on a variety of

IT roles across multiple technologies . Maintain strong

submittal-to-interview-to-placement

ratios. Meet recruitment

SLA timelines

as agreed with business stakeholders. Participate in daily team huddles and update on progress, strategies, and hiring funnels.

What We Are Looking For Experience in

US calling (BPO/KPO)

is preferred — freshers are welcome if communication skills are strong. Excellent command over English—spoken and written. A go‑getter attitude, strong confidence, and a presentable personality. Willingness to learn IT terminologies and technologies. Comfortable working in

Night Shift (US Timings) . Strong networking, interpersonal, and teamwork capabilities. Creative, research-oriented, and proactive mindset. Good reasoning, quantitative ability, and organizational skills. Strong analytical thinking.