Director, Business Process Management (RTR) [T500-23779]

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Position Summary: Director, Business Process Management, Record-to-Report

At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best. The Director, Business Process Management in R2R (Record to Report) is responsible for driving execution of core end-to-end accounting processes. This role focuses on process vision, standardization, and identifying improvements to achieve operational excellence. The Director partners with market and enterprise teams, ensures performance monitoring, and advocates for process optimization to align with business outcomes and strategic objectives.

While no two days are likely to be the same, your typical responsibilities will include: Establish an E2E Process Vision & Roadmap by partnering with Market and Enterprise teams to define business outcomes and develop strategy for success. Drive Process Standardization by overseeing the overall management, maintenance, and documentation of end-to-end global processes. Monitor Performance through regular reviews, ensuring the achievement of goals in the end-to-end processes. Identify Improvements by bringing leading practices and technology solutions, collaborating with stakeholders to identify opportunities for process optimization. Promote Process Culture, focusing on excellence, fostering collaboration, and building strong relationships across functions. Develop Business Cases to secure budgets for continuous process improvements.

Who we’re looking for: Work location:

Hyderabad, India Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Certifications such as CPA (Certified Public Accountant), CMA (Certified Management Accountant), or equivalent are preferred. Extensive experience in managing the full Record to Report process, including general ledger management, financial reporting, and reconciliations, with a focus on optimizing and standardizing R2R processes globally. 16+ years of experience in change management, organizational development, or HR transformation within large organizations. Expertise in business partnership, problem solving, decision making, and continuous improvement. Ability to diligently follow predefined decision trees, rulebooks, and standard operating procedures to execute transactional accounting operations accurately and efficiently. Extensive experience in process management and optimization, with a track record of establishing end-to-end process visions and roadmaps to achieve business outcomes. Proven ability to drive process standardization initiatives, including management, maintenance, and documentation of global processes. Strong background in performance monitoring and improvement identification, with expertise in bringing leading practice processes and technology solutions to drive continuous improvement efforts

Work hours: Work pattern:

Full time role. Work mode:

Hybrid. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.