Job Description
Job Title: Program Manager – BFSI (Banking / Fintech)
Experience: 10+ Years
Location: Hyderabad
Employment Type: Full-Time
About the Role
We are seeking an experienced Program Manager with a strong Banking/Fintech (BFSI) background to lead large-scale technology transformation and digital initiatives. The ideal candidate will have extensive experience managing complex technology development programs, financial oversight, and global delivery teams (onshore and offshore).
This role requires strong leadership, governance, financial management, stakeholder engagement, and Agile delivery expertise to ensure successful execution of enterprise technology programs.
Key Responsibilities
Program & Portfolio Management
- Lead end-to-end delivery of large-scale technology programs within Banking/Fintech domains (Retail Banking, Payments, Lending, Digital Banking, Risk, Compliance, etc.).
- Define program roadmap, scope, milestones, and delivery strategies aligned with business objectives.
- Manage multiple concurrent projects under a unified program governance structure.
- Ensure alignment between business, technology, compliance, and operations teams.
Technology & Delivery Oversight
- Manage full lifecycle of technology development projects including planning, execution, monitoring, and closure.
- Drive implementation using Agile methodology, ensuring delivery via MVP (Minimum Viable Product) approach.
- Oversee architecture discussions, solution design approvals, and integration planning.
- Ensure adherence to security, regulatory, and compliance requirements within BFSI domain.
Financial & Budget Management
- Own program budgeting, forecasting, and cost optimization.
- Track program financials including CAPEX/OPEX management.
- Provide periodic financial reporting and variance analysis to senior leadership.
- Ensure ROI realization and cost governance across initiatives.
Global Team Management
- Manage and coordinate onshore and offshore development teams.
- Drive collaboration across cross-functional teams including Development, QA, DevOps, Product, and Infrastructure.
- Establish performance metrics and KPIs for delivery excellence.
- Foster a culture of accountability, transparency, and continuous improvement.
Stakeholder & Governance Management
- Act as the primary point of contact for executive stakeholders.
- Conduct steering committee meetings and executive-level reporting.
- Manage risks, dependencies, and escalations proactively.
- Ensure compliance with regulatory frameworks applicable to Banking/Fintech systems.
Risk & Compliance Management
- Identify program risks and implement mitigation strategies.
- Ensure alignment with BFSI regulatory standards (RBI, PCI-DSS, AML, KYC, etc., where applicable).
- Maintain program documentation, audit readiness, and governance controls.
Required Skills & Qualifications
Experience
- 10+ years of overall experience in IT with significant experience in Program/Project Management.
- Proven experience in managing technology development initiatives within BFSI (Banking/Fintech).
- Demonstrated experience handling large, complex enterprise programs.
- Experience managing geographically distributed (onshore/offshore) teams.
Methodology & Tools
- Strong experience implementing Agile methodology and MVP-driven delivery models.
- Hands-on experience with:
- Microsoft Project (planning & tracking)
- Microsoft Excel (financial tracking & reporting)
- Microsoft Visio (process flows & architecture diagrams)
- Microsoft PowerPoint (executive reporting)
- Microsoft Word (documentation & governance artifacts)
Core Competencies
- Strong financial acumen and budget management skills.
- Deep understanding of banking systems, fintech platforms, or payment ecosystems.
- Excellent stakeholder management and executive communication skills.
- Strong risk management and escalation handling capabilities.
- Strategic thinking with the ability to translate vision into execution.
Preferred Qualifications
- Experience in digital transformation initiatives within Banking/Fintech.
- PMP / PgMP / PRINCE2 / Agile certifications (CSM, SAFe, etc.) preferred.
- Exposure to cloud-based platforms (AWS, Azure, GCP) in financial services.
- Experience in regulatory and compliance-driven environments.
Soft Skills
- Exceptional leadership and decision-making abilities.
- Strong negotiation and conflict resolution skills.
- Ability to operate in high-pressure, deadline-driven environments.
- Strong analytical mindset with executive presence.