Job Description
Job Description - Salesforce Technical Lead (SFDC)
· Should be 7+years of experience in Salesforce with hands on experience in Apex Classes, Triggers, Batch Apex, Queueable Apex, and LWC & Aura Components.
· Technical Leadership and development
· Experience in Automobile CRM & DMS Integration
· Good in Salesforce Flows, REST/SOAP API development and integration
· Strong experience in Sales Cloud, Service, Cloud, Marketing Cloud, and DMS integration.
· Working knowledge of Marketing Cloud scripting (AMP script, SSJS) and automation tools
· Experience in the automotive industry, especially with customer/dealer journey digitization.
· Familiarity with source control (Git), ALM tools, and DevOps automation pipelines.
· Any one or more Salesforce certifications required
· Lead the technical design, development, and deployment of Salesforce applications with a strong focus on code quality and scalability.
· Own and manage CI/CD pipelines using tools such as SFDX, Git, Jenkins, Gearset, or Copado.
· Review and optimize code, triggers, batch jobs, and asynchronous processing (future, Queueable, schedulable Apex).
· Build and maintain integrations between Salesforce and Dealer Management Systems (DMS) and ERP & Middleware Integration (e.g., CDK, Fuse, SAP, Reynolds & Reynolds, and AutoSoft).
· Develop custom solutions to manage lead capture, test drives, service appointments, and vehicle delivery flows.
· Ensure real-time synchronization of vehicle inventory, service records, and customer data across systems.
· Architect and implement Salesforce Sales Cloud, Service Cloud, and Marketing Cloud features tailored to automotive use cases.
· Create and manage Marketing Cloud Journeys, dynamic segmentation, automation rules, and campaign integrations.
· Implement customer 360° views and lead scoring models to improve the sales funnel and after-sales support.
· Design and build secure, scalable APIs using REST, SOAP, Platform Events, and Change Data Capture (CDC).
· Integrate Salesforce with external systems (ERP, SAP, DMS, telematics, mobile apps, Azure, REDHAT Fuse) using MuleSoft or other middleware.
· Implement error handling, logging, and monitoring frameworks for API reliability.
· Define and enforce naming conventions, coding standards, and deployment practices across teams.
· Ensure data security, access control, and compliance in accordance with industry regulations.
· Lead code reviews, design walkthroughs, and technical documentation.