Job Description
- Processing tasks assigned as per defined process SLA and providing solutions within the timelines.
- Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence.
- Understanding client requirement and resolving queries through emails.
- Adhering to companyโs compliances and policies.
- Completely work from office
- Good communication skills (Written & Verbal)
- Good Analytical, logical, and reasoning skills.
- Must have basic skills in usage of MS word and MS excel.
- Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90 percent accuracy.
- Must be willing to work in flexible shifts, multitask and be adaptable to change.
- Self-starter with an ability to work in a team environment.
- Must be able to handle the stress and pressure of SLAs.
- Candidate should not have any backlog for participating in the hiring process.
- Candidate must have good communication skills.
- Candidate must be flexible to work in Night shift and any shift as per business requirement.
- Candidate must possess a valid Government issued identification document.
- Candidate with 2024 & 2025 Pass out Graduate Freshers are eligible
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Job Details
Posted Date:
February 26, 2026
Job Type:
Arts and Entertainment
Location:
India
Company:
Mphasis
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.