Head of Operations

Head of Operations

Location:

Cochin, Kerala Company:

Age Well Experience:

Minimum 5 years (Wellness / Healthcare / Hospitality Preferred)

Role Overview

We are seeking a strong

Head of Operations

to oversee and manage the operational functioning of all Age Well verticals — including nutraceuticals, digital wellness platforms, and the Age Well Living Centre. The individual will ensure process efficiency, cross-team coordination, service quality, and operational discipline.

Key Responsibilities

Lead daily operations across product, digital, wellness, and centre management teams. Implement SOPs for customer experience, inventory, vendor relations, and service execution. Work with department heads to ensure resource planning and workflow efficiency. Monitor operational KPIs, quality standards, and service satisfaction levels. Support expansion planning and new vertical rollouts.

Qualifications & Requirements

Bachelor’s or Master’s degree in Business, Operations, or related field. Minimum 5 years

of experience in

operations management , preferably in wellness, hospitality, FMCG, or healthcare sectors. Strong team leadership, communication, and problem-solving skills. Ability to manage multi-function teams and scale systems.

To Apply:

Send your resume to

hr@herbsandhugs.com Subject:

Application – Head of Operations (Age Well, Cochin)