Jio Center Manager

Jio is looking for an experienced

Jio Center Manager (JCM)

to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.

What You’ll Do Deliver overall

sales, revenue & customer acquisition targets

for the Jio Center Oversee smooth daily operations, administration & service delivery Optimize

productivity, resources, and cost efficiency

of the center Ensure compliance with

statutory, regulatory & commercial

guidelines Manage permissions/approvals required for

local projects & deployments Build strong relationships with

channel partners

to enhance throughput Drive customer retention, manage escalations & improve NPS Lead, coach & motivate cross-functional sales, service & support teams

What We’re Looking For 10–14 years of experience in

telecom, operations, sales or service leadership Strong P&L understanding with the ability to manage budgets & commercial controls Solid project management and execution capability Excellent

team management, influencing & problem-solving

skills Ability to work cross-functionally and manage external stakeholders Execution-focused, customer-centric, and highly accountable leader