Head of Solutions

Job Title Head of Solutions Location:

Gurgaon, Mumbai, Bangalore Reporting To:

Business Head

Role Purpose The

Head – Solutions

will lead end-to-end solutioning for Enterprise clients across NIIT’s business. The role is responsible for designing

training-led, project-based, and capability-building solutions

aligned to business transformation needs, while closely partnering with Sales, Delivery, Product, and Faculty teams to drive large deal wins and long-term client value.

Key Responsibilities 1.Solutioning & Pre-Sales Leadership Own

end-to-end solution design

for various opportunities (Banks, NBFCs, FinTech’s, Insurance, retail, large and mid-size firms). Lead

pre-sales engagements , RFP/RFI responses, proposals, and client presentations. Design

custom learning, skilling, reskilling, and transformation solutions

including: Digital & Technology, Banking, Training Domain-led programs, Project-based learning, academies, and capability frameworks. Ensure solutions are

commercially viable , scalable, and aligned to NIIT’s delivery strengths.

2.Domain & Consulting Expertise •Act as a

service-based domain advisor

to internal teams and enterprise clients. •Translate business challenges into

capability-building and learning interventions . •Stay updated on

regulatory changes, digital trends, and skill demand

within the Business Unit. •Support consulting-led conversations beyond training were required.

3.Stakeholder & Client Management •Engage with

senior stakeholders

(CXOs, CHROs, CTOs, COOs, L&D Heads). •Build credibility as a

trusted solution partner , not just a training vendor. •Support Sales leadership in

strategic account planning and large deal pursuits . •Handle solution governance during transition from pre-sales to delivery.

4.Internal Collaboration & Enablement •Work closely with

Sales, Delivery, Product, Curriculum, and Faculty teams . •Build reusable

solution frameworks, decks, case studies, and pricing models . •Enable Sales teams through

solution training and Banking, and other large enterprises-specific playbooks . •Mentor and guide solution architects / pre-sales team members.

5.Delivery Oversight & Quality Assurance •Ensure smooth

handover from solutioning to delivery

with clear scope and success metrics. •Provide oversight to ensure solutions delivered are aligned to client expectations. •Participate in

reviews, escalations, and continuous improvement initiatives .

Key Skills & Competencies Functional Skills •Strong experience in

solutioning, pre-sales, or consulting in a large organization. •Deep understanding of

L&D / Training / Digital Skilling ecosystem •Experience in

large enterprise BFSI deals. •Expertise in

program design, academies, and workforce transformation

Behavioral & Leadership Skills •Strong

stakeholder management and executive presence •Strategic thinking with hands-on execution ability •Excellent communication, storytelling, and presentation skills •Ability to work in

matrixed, fast-paced environments

Education & Experience •MBA / PGDM / Engineering / equivalent qualification • 12–18+ years

of overall experience •Minimum

6–8 years

in business focused solutioning, consulting, or pre-sales roles •Prior exposure to

L&D, IT services, consulting firms, or BFSI enterprises

preferred