Job Description
About Nova Benefits
Nova Benefits is on a mission to provide the best in class health and wellness benefits for employees in India. We envision that a vast majority of the county's population will get better access to high-quality healthcare through their employers. We are a tech-first company and believe that technology can make this vision a reality by offering a 10x better experience and fixing the broken processes for all stakeholders - Employees, Employers, HR admins, Insurers, and Healthcare providers.
At Nova, we're looking to create and own the employee wellness category. In a short span of 5 years , we've built an outstanding team, achieved product-market fit and become the first Insure-tech company to secure an IRDAI Insurance broking license. The difference? We see ourselves in the business of improving employee happiness instead of insurance and as such more an HR Tech company. Nova Benefits is founded by Saransh Garg (IIT Bombay, BCG, Accel, Y-Combinator). We are backed by top global and regional VC's such as Bessemer Venture Partners, SIG, Better Capital, Titan Capital and Multiply Ventures.
About The Role
We are looking for an
AI Automation Engineer
to join our product engineering team. This is a new role at Nova — you'll be the person who identifies manual, repetitive, or inefficient processes across the company and builds AI-powered automations to eliminate them.
Think of this as a
Solutions Architect meets AI Builder
role. You won't be writing large-scale production code — instead, you'll use automation platforms (n8n, Make, Zapier), AI APIs (OpenAI, Claude), scripting (Python/JS), and internal tools to ship solutions fast. A workflow you build on Monday should be saving someone 5 hours by Friday.
You'll work across every team — engineering, ops, customer experience, sales — identifying what can be automated, prototyping it quickly, and getting it into production. You should be obsessed with eliminating toil and building things that work without human babysitting.
Core Responsibilities
Identify automation opportunities across departments by embedding with teams, understanding their workflows, and spotting repetitive manual work
Design, build, and maintain automation workflows using n8n,
Make.com
, or Zapier
Integrate AI/LLM APIs (OpenAI, Claude, Gemini) into workflows for intelligent document processing, data extraction, classification, summarization, and decision support
Build AI agents and assistants for internal use — bots, data lookup tools, report generators, monitoring alerts
Write Python/JavaScript scripts for custom automation logic when no-code tools hit their limits
Connect third-party APIs, webhooks, and REST endpoints to orchestrate data flow across multiple internal and external systems
Build and maintain internal tools and dashboards using Retool, Windmill, or similar platforms
Implement RAG (Retrieval-Augmented Generation) pipelines — connecting AI to company knowledge bases and documentation
Monitor, debug, and maintain deployed automations — when something breaks, the workflow should self-heal or alert, not silently fail
Document every automation: what it does, what triggers it, what breaks it, and how to fix it
Train non-technical team members on using the tools and workflows you build
Stay current with the rapidly evolving AI tools landscape — new models, new platforms, new capabilities — and bring relevant ones into Nova's stack
Experience
Minimum 0-2 years
of experience in automation, scripting or AI integration
Demonstrable projects or portfolio showing automation workflows you've built — personal projects, freelance work, or internship output all count
Prior experience in a startup or fast-paced environment
Active user of AI tools — ChatGPT, Claude, Cursor, GitHub Copilot
Has experimented with building AI agents or multi-step AI workflows