Lead Specialist - Investments (Fund Expenses)

We are seeking a talented individual to join our Investments team at Mercer, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist - Investments (Fund Reporting - Fund Expenses)

We are seeking a highly motivated Fund Expenses & Invoicing senior specialist to join our growing team within the Fund Reporting unit at Mercer. You will play a crucial senior role in overseeing the approved Fund Expenses of the Funds, associated accruals, reviewing Total Expense Ratio (TER) calculations and monitoring quarterly movements, monitoring voluntary caps and max fee thresholds. In addition, you will support the review and processing of invoices associated with Fund Expenses and direct Mercer expenses. This is a visible role that requires close collaboration with internal and external stakeholders, including investment teams, Client Teams, Legal, Compliance, and other operational teams.

This role will primarily be focused on the Fund Expenses Oversight. The role will be multi-faceted and fluid, requiring an individual that has a diverse background across Funds/Asset Management. The successful candidate will be able to manage the successful delivery to a high standard of routine, defined BAU tasks as well as use their own initiative to navigate complex queries, assist with process improvements and enhancements and adapt quickly to change in the business operating model.

We will count on you to:

- Lead, own, drive and deliver BAU fund expense/invoicing tasks, ensuring SLAs are always met and work is delivered with 100% accuracy. - Adopt a “right first time” approach to your work. - Be responsible for the maintaining of all Fund Expense data and associated matrices with 100% accuracy ensuring new additions/changes go through necessary four eye check. - Act as senior peer reviewer of work items and approver of payments processing. - Ensure sufficient scrutiny and reconciliation of service provider calculations as part of oversight processes to identify issues and errors. Work with service providers to resolve issues in a timely manner and hold them accountable to their SLAs. - Manage day to day relationships with key service providers and escalate and report on issues as required. - Review and approve Fund Total Expense Ratio (TER) reporting within SLAs and make available to internal parties as required. - Create Fund Budgets for new funds. - Calculation of Fund Termination buffers - Quarterly TER movement report to Fund Expense Committee (FEC) - Estimate Ongoing Charge calculations for new share classes. - Perform quarterly max fee checks. - Communicate accrual updates to Fund Administrator. - Challenge and encourage team to challenge existing processes to always ensure value add and to remove any inefficiencies in processes. - Ensure appropriate escalation of issues that may impact reporting SLAs or accuracy levels. - Support team manager as required with projects, initiatives, training etc. - Collaborate with the wider business to understand and learn the business model, Mercer’s products and develop Fund Expense & Invoicing expertise to become a team SME. - Continuously support new client solutions, lead assessments of the operational impact of such new offerings and solution enhancements required for Fund Expenses & Invoicing. - Be responsible for procedure accuracy and ensure they are kept up to date with a minimum annual update. - Lead process improvement initiatives to improve quality and efficiency including the use of AI technology where possible. - Be responsible for training junior team members where required. - Foster positive relationships with all stakeholders in India and Ireland.

What you need to have:

- Funds or Asset Management experience within a leading Administrator and/or Fund Manager/Investment Manager (minimum 5 years’ experience) with an understanding of core Fund Operations, including Fund Accounting, Middle Office and Transfer Agency. - Education/ Qualification: Candidates having CFA/FRM is an added advantage. - Practical experience and knowledge of various asset classes, including securities, loans, derivatives and pooled funds is desirable. - While not essential, experience in investment fund expense oversight and invoice payments of fund expenses would be an advantage. - Strong academic background in Accounting/Finance/Economics or related field essential. - Strong communication and presentation skills essential. - Ability to work independently on delivery of work items. - Energy, tenacity and resilience. Highly motivated, driven and focused. - Attention to detail with the ability to prioritize and navigate multiple deliverables. - Openness to working with various systems and a strong aptitude for learning and adapting to new technologies. - Ability to work under own initiative & under pressure to meet deadlines. - Strong data solution focus with prior complex data project experience desirable but not essential.

What makes you stand out:

- Ability to work as part of a team - Excellent verbal and written English and communication skills - Ability to absorb new information quickly. - Managing Relationships: Demonstrates the ability to build relationships with colleagues from a variety of different divisions / Demonstrates effective communication and influence skills. - Planning and Organising: Is able to prioritise workload effectively in order to support the team. - Ability to own drive and deliver own work.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person