Client Relationship Manager / Account Manager

We’re seeking a Client Relationship Manager / Account Manager to build and nurture key client relationships, manage accounts end-to-end, and identify opportunities for business growth across our IT services portfolio. Key Responsibilities • Manage strategic client relationships and ensure customer satisfaction. • Identify upselling and cross-selling opportunities. • Coordinate with technical and delivery teams for smooth project execution. • Handle account planning, revenue forecasts, and pipeline management. • Participate in proposals, RFPs, and negotiations. • Execute targeted sales campaigns and support client events. Skills & Experience • Strong experience in client relationship management, account management, or business development in IT services. • Strong communication, negotiation, and stakeholder management skills. • Experience working with US or international markets preferred. • Proficiency in embedded systems and semiconductor technologies. • Proficiency in CRM tools and sales platforms (e.g., Zoho, Salesforce).