Project Manager- Retail Operations

The Project Manager – Retail Operations will be responsible for end-to-end planning and execution of retail projects, ensuring timely delivery, cost control, and high-quality outcomes. The role requires close coordination with clients, vendors, trade partners, and internal stakeholders, with a strong focus on operational efficiency and execution excellence.

Key Responsibilities Own day-to-day retail project operations from brief to closure Act as the primary operational point of contact for regional clients and local trade partners Plan, coordinate, and monitor project timelines, quality standards, and on-ground execution Liaise with vendors and suppliers to ensure timely delivery and adherence to specifications Coordinate artwork collation, submission, and client approvals Manage post-installation issues, including warranty-related resolutions Validate project costs, consumption, and execution deliverables before business sign-off Track and share accurate MIS and project status updates in prescribed formats Review and validate Proof of Execution (POE) post deployment Proactively identify operational risks and implement safeguards during execution Maintain and strengthen relationships with the existing vendor base Identify, onboard, and develop new vendors as per evolving project requirements

Qualifications Graduate (mandatory); MBA preferred

Experience 4–5 years of relevant experience in retail operations, production, or project execution Prior experience managing multi-vendor, multi-location retail projects

Key Skills & Competencies Strong project and vendor management capabilities Proficiency in MS Excel and MS PowerPoint (MIS, trackers, and presentations) Ability to manage multiple projects simultaneously under tight timelines Strong coordination, communication, and problem-solving skills High ownership mindset with attention to detail and execution quality