Job Description
Company Profile
upGrad is Asia’s largest integrated Learning, Skilling, and Workforce Development company, founded in 2015 with a mission to bridge the global skill gap and transform careers through accessible, high-quality education. upGrad delivers outcome-driven programs that combine academic excellence, industry relevance, and cutting-edge technology. With a strong presence across India and global markets, upGrad partners with top international universities and institutions to offer a diverse portfolio of programs spanning Study Abroad, Higher Education, Data Science, Artificial Intelligence, Technology, Management, Digital Marketing, and Entrepreneurship. The Study Abroad vertical enables students to pursue undergraduate and postgraduate degrees at leading universities across the
UK, USA, Canada, Australia, Europe , and other key destinations. upGrad is known for its learner-centric approach, robust mentorship ecosystem, and end-to-end support— from counselling and admissions to visa guidance and career enablement. Backed by world-class faculty, industry experts, and a strong digital platform, upGrad has impacted millions of learners and professionals, helping them achieve meaningful academic and career outcomes. As a fast-growing organization, upGrad offers a dynamic, performance-driven work culture that values ownership, innovation, and continuous learning, making it an exciting place to build a long-term career. 1 About the Role We are seeking a passionate and experienced Study Abroad Counsellor (L2) to guide students through their overseas education journey. The ideal candidate will have strong domain knowledge of international education systems and the ability to provide end-to-end counselling—from profile evaluation to university selection and enrolment—while consistently meeting performance targets.
Key Responsibilities
• Provide personalized counselling to students by evaluating their academic background, career goals, and preferred study destinations.
• Guide students to select suitable universities, colleges, and programs aligned with their profiles and aspirations.
• Support students in building strong applications, including Statement of Purpose (SOP), Letters of Recommendation (LOR), and resumes.
• Advise students on tuition fees, living expenses, budgeting, and overall financial planning for studying abroad.
• Stay updated with admission requirements, visa processes, and education trends across key destinations.
• Achieve assigned monthly and intake-level targets related to counselling, conversions, and enrolments.
• Maintain accurate records and follow-ups using CRM tools and internal systems.
• Collaborate with internal teams to ensure a smooth and positive student experience. Qualifications & Experience
• Minimum 1+ year of relevant experience in Study Abroad counselling.
• Hands-on experience counselling students for countries such as
UK, Australia, USA, Canada, and France.
• Strong understanding of international education systems, admission processes, and documentation.
• Proficiency in MS Office, CRM tools, and basic analytics/metrics tracking.
What We Offer
• Competitive compensation and performance-based incentives.
• Opportunities for professional growth and skill development.
• A dynamic, collaborative, and supportive work environment.
Why Join Us?
If you are driven by student success, enjoy working in a fast-paced counselling environment, and have a genuine interest in shaping global academic journeys, we would love to connect with you. Apply now to be a part of our growing Study Abroad team.
