Key Account Manager - Quick Commerce

Designation:

Key Account Manager – Quick Commerce Location:

Andheri East, Mumbai, Maharashtra Employment Type:

Full-time

We are looking for a detail-oriented and data-savvy Key Account Manager – Quick Commerce to join our dynamic quick commerce team. The ideal candidate should be proficient in handling marketplace operations, pricing updates, and cross-functional coordination while driving performance through strong analytical support.

Key Responsibilities: Marketplace Operations: Manage end-to-end operations across Blinkit, Instamart and Zepto and other quick commerce platforms Coordinate with platform KAMs for visibility, assortment expansion and growth initiatives Execute price changes, promotions, and platform campaigns Ensure product listings, content and creatives are accurate and live Manage platform hygiene including catalog health, availability and discoverability Drive new launch onboarding across Q-commerce partners Work closely with internal teams (growth, design, supply chain) for campaign readiness.

Demand Planning & Inventory Management: Plan inventory allocation across dark stores / cities Monitor fill rates, OOS and ageing stock Forecast demand for ongoing SKUs and new launches Coordinate replenishment planning with supply chain teams Optimize assortment mix (Singles vs Combos) based on platform demand

Performance Monitoring & Growth: Track sales, conversion, visibility and category rankings Analyze platform-level performance and derive growth actions Monitor competitor assortment, pricing and offers Drive category growth through campaign participation and media visibility Identify opportunities to improve contribution margin and ROI

Promotions & Commercial Planning: Plan discounts and promotional strategies with platforms Evaluate ROI on platform spends and visibility investments Manage monthly revenue targets and platform-wise projections Support JBP discussions and commercial negotiations

Reporting & Analysis: Maintain platform dashboards and performance trackers Share weekly and monthly business reviews Build actionable insights from ratings, reviews and customer behaviour Prepare review decks and business summaries for internal stakeholders

Key Skills Required: 2–5 years of experience in Quick Commerce / Ecommerce KAM role preferably from FMCG / Beauty / D2C background Experience working with Blinkit, Instamart, Zepto or similar platforms Graduate/Postgraduate in Business, Marketing or related fields Strong analytical skills (Excel/Google Sheets – pivots, lookups, data analysis) Understanding of Q-commerce business dynamics Stakeholder management & negotiation skills High ownership and execution ability Cross-functional collaboration (marketing, supply chain, finance)