Operations Manager

We are hiring for a client!

This is a rare opportunity to work with a

Shark Tank-backed

brand that is building a global luxury marketplace for

sneakers, streetwear, and high-end fashion

, blending culture, fashion, and technology at scale. Performance-based early growth opportunities within the company.

Position: Operations Manager Location: Gurugram (On-Site) Work days: Monday-Friday: WFO; Saturday: WFH Compensation: 4.2-6 LPA Experience: 0-3 Years Qualification: Bachelor's degree

About the company

Our client is a new-age luxury fashion platform that curates authentic, hype sneakers, premium streetwear, and high-end accessories for modern consumers across India and the international market.

Role Overview

Own end-to-end e-commerce operations, including order management, fulfillment, logistics, vendor coordination, and process optimization. Ensure smooth operations across all brands and customer touchpoints on multiple channels.

Key Responsibilities

Oversee daily order processing, fulfillment, and returns across platforms like Shopify and marketplaces.

Manage inventory flow, warehousing, and dispatch with internal and external teams.

Collaborate with customer service, tech, and sourcing teams for efficient order lifecycle management.

Track and improve KPIs such as order accuracy, turnaround time, cancellations, and returns.

Build SOPs and streamline workflows to boost efficiency and accuracy.

Coordinate with courier partners and warehouses for timely deliveries and escalations.

Handle vendor invoices, reconciliations, and monthly reporting.

Provide data insights and reports to support leadership decisions.

Lead a small team, promoting accountability and continuous improvement.

Ideal Candidate

0-3 years in e-commerce operations, supply chain, or brand operations.

Strong analytical, process-driven mindset.

Proficient in Google Sheets, Excel, and dashboard tools.

Hands-on experience with Shopify, Unicommerce, or similar platforms preferred.

Excellent internal and external communication and coordination skills.

Thrives in fast-paced startup settings with immediate ownership.

Why Join

Join a high-growth platform curating premium lifestyle brands, scaling operations amid rapid expansion. Ideal for data-driven professionals aligning with remote hiring expertise in recruitment tech, emphasizing metrics and process scaling.