Global Scale-Up Operations Manager

JOB DESCRIPTION

Manager – International Markets (Philippines Focus | Global Scale-Up) Location:

Bengaluru, India Reporting to:

Founder / Managing Director Travel:

Philippines & other markets (as required, not frequent initially)

ROLE PURPOSE

This role is designed to be the

execution backbone

for international markets, starting with the

Philippines

and expanding to other markets over time.

The person will

NOT replace a Country Manager

, and will

NOT be a field sales role

.

Instead, this role will: · Own

end-to-end coordination

across regulatory, principals, consultants, distributors, and internal teams · Drive

timelines, follow-ups, and closure · Act as the

founder’s execution arm

, ensuring things move without constant escalation

This is a

high-ownership, low-handholding role

. KEY RESPONSIBILITIES A. Philippines Market – Core Focus (Year 1) 1. Regulatory & Market Execution (Non-Technical)

· Coordinate with

FDA Philippines consultants

for: o LTO o PCPR / CLIDP filings o Renewals, queries, timelines · Track and push

regulatory timelines

aggressively · Ensure principals submit dossiers, samples, and documents on time · Maintain

live regulatory trackers

(status, risks, dependencies)

Note: This role is

not for regulatory drafting

, but for

regulatory execution & control

.

2. Principal & Partner Coordination

· Act as single point of contact for: o Indian / international manufacturers o Consultants (regulatory, legal, incorporation) o Logistics and clearing partners · Ensure

commitments convert into action · Escalate delays with clarity and data, not emotion

3. Business Development Support (Non-Field)

· Support identification of: o Fast-to-market products (OTC, supplements, devices) o Long-term pharma pipeline · Coordinate pricing, costing, margin structures · Prepare

internal launch readiness notes · Support distributor onboarding (documentation, commercials, timelines)

4. Operations & Control

· Track: o Import readiness o Order execution milestones o First commercial shipments · Maintain

clean documentation · Ensure nothing stalls due to “follow-up gaps”

B. MULTI-MARKET SCALE-UP (Year 2 onward) Once Philippines stabilises, the role will expand to: · Support

additional markets

(SE Asia / Africa) · Replicate playbooks: o Registration tracking o Partner onboarding o Launch coordination · Become a

central international execution role

WHAT THIS ROLE IS

NOT

❌ Not a pure regulatory professional ❌ Not a field sales role ❌ Not an admin / coordinator ❌ Not a “wait-for-instructions” role

This is an

ownership + execution role

.

SUCCESS METRICS (KRAs / KPIs)

First 6 Months

· Philippines LTO + FDA processes moving without founder follow-up · At least

X PCPRs / CLIDPs filed · Zero missed timelines due to follow-up gaps · Clear execution dashboards in place 6–12 Months

· First commercial launches executed · Distributor onboarding completed · Founder dependency reduced materially · Ready to take on

second market

IDEAL CANDIDATE PROFILE

· 5–10 years experience in: o Pharma exports / international business o Regulatory coordination / market launch roles

· Has worked with

multiple external stakeholders

· Strong at: o Follow-ups o Closing loops o Managing ambiguity

· Comfortable working

remotely with accountability

· High integrity, low ego, execution-first mindset

Education: Pharmacy / Life Sciences / MBA (preferred, not mandatory)

WHY THIS ROLE EXISTS · To prevent founder burnout · To ensure markets move even when the founder is unavailable · To build a

repeatable international execution engine

“This role requires comfort with ambiguity, strong follow-up discipline, and the ability to work independently without daily supervision.”

“Candidates who prefer structured corporate roles with fixed boundaries may not find this role suitable.”