Deputy General Manager Quality

Industry Preference : Gears / Transmission / Drivetrain Autocomponents Manufacturing 1) Improve Customer Preferred Score

- Implementation of action to reduce the complaints & also reply on customer’s Issues. (Closing NC's)

2) Review of In process Inspection

- Final Inspection, Inward Inspection & Outward (PDI Reports) to take decision regarding NC closer & Review of reports from Lab.

3) Monitoring In house rejection (IHR) & Parts per million (PPM)

- Verify and sustain action plan to eliminate defect phenomena & find OFI (Opportunity for improvements).

4) Review on Inspection Agreement sign off

- Ensure adherence to plan as per sign of agreement with Customer/ supplier on Quality Parameters.

5) Support for New Product Development

- Responsibility towards Support & participation in NPD with cross functional team, First time right and on time delivery of NPD projects.

6) Customer & Internal Review

- Adherence and participation to customer specific requirement and improvement initiatives. Development projects for Zero defects in current components.

7) Monitoring Customer DASH Board, ECR & ECN

- DASH Board Updating of all customers with action plan & Engineering change request & Engineering Change Note if any change in doc.

8) Monitoring of COPQ (Cost of poor quality) & EFR (Early Failure Report)

- Coordination with customer for customer complaints warranty and field failures for Debits of warranty & EFR along Action Plan.

9) Internal & External Audit, compliance & documentation

- Audits - Product Audit, Process Audit, Customer Audit, TS & ISO Audit, DOC Audit, OHSAS & EMS Audit, TPM Audit, Internal/ QMS Audit Documentation for IPO process, Control Plan, Operation Sheet, Analysis and improvement projects derived from hiper reports.

10) Problem solving analysis

- Supervising on Root Cause analysis, Why Why Analysis, 8D analysis, 7 QC Tool, Pareto analysis, 6W2H report, POKA YOKE, 6 Sigma implementation.

11) Improvements through TPM

- Quality Maintenance pillar Activity & Support other pillars in their function.

12) Review of calibration Status

- Assurance & Monitoring of all calibration status.

13) Training and Development

- Competency Mapping of Team, TNI identification, Scheduling and Imparting Technical training. Re-evaluating for training effectiveness. Project allocation.