Walkin Drive For Research and Exceptions- Bangalore on 30th Dec

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for

Research and Exceptions (Merchant Financial Services) Domain for Bangalore. Please walk-in for the interview on 30th December 2025 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive - 1Yr to 2Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-234695

Process Specialist- 2Yr to 4Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-234700

Interview details: Interview Date: 30th December 2025 Interview Time: 9.30 AM to 12 PM IST

Interview Venue: Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P, Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100. Landmark : In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference: Job Location: Bengaluru Qualification: B.Com/ BBA/ MBA/ M.Com (Commerce back-ground) only Experience: 1- 4 Years Notice Period: Immediate Joiners Only Shift: US shifts/ Night Shifts (06:30 PM to 03:30 AM) Week Offs: Rotational Offs Work From Office is mandatory (5 days) Job Level: 2A/ 3A Designation: Senior Process Executive/ Process Specialist

Job Summary: This role is part of a diverse team that supports multiple Lines of Business (LOBs) across the organization. The primary responsibility is to manage transaction exceptions and perform critical back-office functions to ensure operational accuracy and efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to work across multiple systems and processes.

Key Responsibilities:

Transaction Exception Management: Handle front-end and back-end transaction rejects. Resolve debit exceptions promptly and accurately.

Back Office Operations: Process ACH rejects and returns. Research and resolve missing deposits. Perform monetary adjustments and financial reconciliations. Manage equipment billing and related inquiries. Respond to miscellaneous back-office email requests, including: Contract requests Statement requests ACH returns/rejects

Cross-LOB Support: Collaborate with multiple business units to ensure timely resolution of operational issues. Maintain compliance with internal policies and regulatory requirements.

Documentation & Reporting: Maintain accurate records of all transactions and adjustments. Prepare reports for internal audits and management reviews.

Qualifications:

Education: Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).

Experience: 1-4 years in financial operations, payment processing, or back-office support. Familiarity with ACH processes and transaction exception handling.

Skills: Strong analytical and problem-solving abilities. Excellent communication and organizational skills. Proficiency in MS Office and financial systems. Ability to manage multiple tasks in a fast-paced environment.

Documents to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry: Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance

Thanks & Regards, Infosys Recruitment Team.