Customer Support Executive (Hyderabad)

Location:

Hyderabad (On-site, Work from Office Only) Experience:

1–2 years in Customer Support/Success SaaS Operations Industry:

Enterprise Software, B2B, SaaS

About Nexxio Nexxio is a fast-growing SaaS company headquartered in Bangalore. Our platform —

Nexxio 360°

(including EmployeeConnect, DealerConnect, and PartnerConnect) — helps Indian brands digitize and streamline their sales and workforce operations.

About The Role We are looking for an onsite

Customer Support & Coordination Executive

for the Nexxio EmployeeConnect platform. This is a full-time, work-from-office role based in Hyderabad, where the selected candidate will work closely with the assigned customer to support day-to-day platform configuration, usage reporting, and coordination activities.

Key Responsibilities Act as the first point of contact for basic platform-related queries from the client team. Log issues and coordinate with Nexxio’s internal support/technical team for resolution. Assist in basic platform activities such as: - User creation and updates - Data entry and Excel uploads - Basic workflow or configuration updates (as guided by the internal team) Ensure accurate data management and timely follow-ups. Support the client team in day-to-day usage of the EmployeeConnect platform. Maintain simple records of requests, updates, and pending items.

What Are We Looking For? Experience:

0–2 years of work experience (Freshers with good communication skills may also apply). Education:

Any Bachelor’s degree. Skills Required: Good verbal and written communication skills. Basic knowledge of MS Excel and spreadsheets. Comfortable working on web and mobile applications. Organized and detail-oriented. Responsible and disciplined with follow-ups.

How to Apply? If you are organized, responsible, and comfortable working with customers onsite, we’d love to hear from you. Send your resume to

jobs@nexxio.in

with the subject line:

Customer Support Executive – Hyderabad