Recruitment Adviser supporting US university

Role/Title:

Recruitment Adviser Location:

Delhi

About Us Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrollment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values Our diverse team of over 300 professionals, with a 70% female representation, embodies our core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success. Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Opportunity Acumen is seeking to appoint an ambitious, target-orientated team player to engage with our client (a US University) and work closely with the senior team members of South Asia enhancing their capacity to engage internationally and market and brand within the international higher education market in India. The candidate should be able to strengthen the client (University) associations/partnerships in India, implement the India student partnership strategy and its ambitions to significantly grow student interest from India. The focus of this position will be to engage with prospective students and explain in detail the client (University) USPs. This will include working directly with prospective and current students as well as other key stakeholders including Indian Higher Education schools, Alumni, Government stake holders and institutional partners. The post-holder will also help develop and maintain new relationships within the education communities across India along with the seniors and support promotional campaigns and events. The position will involve domestic travel or/and attend online events; therefore he/she is expected to be flexible to work during the weekends, evenings and be resilient. As the candidate will be working remotely with the client (University) staff, and advisers across countries, he/she should be highly organized, self-motivated, and comfortable working with differences in time zones. The candidate will work on a full-time basis and will have to demonstrate initiative. These duties are a guide to the type of work that the role holder will initially be required to undertake but may vary depending on the successful candidate’s particular skills and experience.

Role Summary: In this position, you will be assigned to enhance the client's (University) capacity to engage internationally and market brand within the international higher education market in India. You will provide assistance to the client’s (University) International Office at all stages. You will be engaged in delegated marketing and outreach activities, database maintenance, and other initiatives undertaken by the client to enhance their footprint in India.

Key Responsibilities Participating in outreach events (both online and in person) for prospective students, their parents and counselors. Assist in identifying and implementing the client’s (University) plan for enhancement and growth of international institutional engagements in the designated regions within India. Provide prompt, comprehensive, accurate information and advice to students who apply to study in international universities and education agents. Provide student counselling support and follow up on matters like offer acceptance, additional document requirements and other admission related matters via telephone, email, and face to face interactions. Ability to carry on the relationship building activity with local institutions, as currently the university does not work with agents Maintain excellent ‘customer service’ by answering all enquiries from prospective students and parents met during recruitment fairs. Post this, initiate follow up contact with them in order to build the application database. Maintain accurate data in accordance with relevant requirements and policies. Support senior in building an effective working relationship with a range of stakeholders in the education sector Attend education events, tradeshows, conferences, webinars, virtual events and represent the university as and when required. Support the senior in leveraging the new student interest opportunities and partnerships. Engage in social media activities and online training as per the client’s requirement. Assist in hosting online and offline events and information sessions. Assist with localised content and promotions, including maintaining databases for post event follow up. Carry out post activity follow up, including compiling data of interested students. Preparing and submitting reports on activity outcomes to the University. Liaise and coordinate with appropriate internal teams for administrative issues. Support towards online research, gathering market intelligence, information management, updating databases, presentations, events and conferences. Conduct activities within the given budget and costs and keep a track of project expenses. Maintain communication with other stakeholders and keep updated with latest on ground relevant market information.

Information and reporting Develop and maintain a key contacts list and share a report with the client as and when necessary. Recording information from events and campaigns. Maintain time-sheets for projects and submit relevant reports as specified.

Other If required by the client (University), participate in virtual training from South Asia. Any other duties as directed that commensurate within the scope and classification of the position. Ensuring that deliverables are met with a focus towards achieving the mutuallagreed objectives and targets. Coordinate and liaise with internal administrative teams and with vendors for travel, hotel, event bookings etc. as and when required .

Qualifications and Experience: Educated to degree level or equivalent. Relevant postgraduate or professional qualification in business or marketing. A qualification from the US or familiarity with the education system would be desirable, but not essential. Experience of working in international higher education or similar environment for at least 3 to 5 years. Overseas study or living experience (preferably US). Prior experience working in the education sector (preferably with a US institution, in administrative, managerial, or marketing roles). Experience of developing marketing campaigns and using social media as a communication tool.

Skills and Competencies: Ability to work under pressure; to build relationships and influence across all levels of organisations (internally and externally). Knowledge and understanding of the education system and understanding of the range of issues relevant to students contemplating study overseas Excellent organisational and interpersonal skills. Strong planning ability around developing and implementing strategic and tactical plans. Excellent written and oral communication and presentation skills with high attention to detail. IT literacy and adequately conversant with Microsoft Office: Outlook, Word, Excel and PowerPoint. Knowledge of the International Higher Education system.

Attributes : Collaborative working style specially as this role requires to work across geographies Good interpersonal skills including networking and relationship management. Ability to manage high workloads, meet deadlines, the capacity to resolve work issues and attention to detail. Flexibility, adaptability, and the ability to work on own initiative and as part of a team. Willingness and ability to travel outside usual office hours. Flexibility to spend long time periods away from home including some weekends

Benefits Gain valuable industry exposure, enhance your professional network, and build skills that can boost future career opportunities Be part of a globally recognised organisation in international education

Website Address: www.acumen.education Social Media: https://www.linkedin.com/company/acumen-edu/