Key Account Manager

Job Overview: The Key Account Manager will be responsible for managing, growing, and expanding relationships with a defined set of strategic customers and prospects across India. The role focuses on account planning, solution-based selling, and revenue growth through customized learning and consulting solutions. Success in this role is measured by revenue growth, profitability, customer satisfaction, and long-term account stability. The position plays a critical role in strengthening StackRoute’s enterprise footprint and strategic partnerships.

Key Responsibilities & Duties •

Develop a deep understanding of customer business needs and create customized learning and consulting solutions with a clearly articulated value proposition. • Own end-to-end business responsibility for the assigned set of strategic customer accounts across India. • Drive new business acquisition by identifying, qualifying, and converting new prospects within the defined geography. • Lead Customer Strategy and Account Planning, including growth plans, wallet share expansion, and long-term engagement roadmaps. • Manage customer commercial aspects including pricing, margins, contracts, renewals, and negotiations. • Drive customer assessment and feedback mechanisms to ensure continuous improvement and high satisfaction levels. • Build and sustain strong CXO, HR, L&D, and Business Leader relationships within client organizations. • Support customer marketing initiatives, cross-sell, and upsell opportunities in collaboration with internal teams. • Coordinate with internal stakeholders and partners to ensure seamless delivery and execution. • Track market trends, competitive activity, and industry developments relevant to the assigned sector.

The Role at a Glance Experience:

12–18 years (Senior/Leadership level). Focus:

B2B Enterprise Sales & Strategic Account Management. Goal:

Solution-based selling. Qualification:

Any Graduation or Post Graduation Locations:

Bangalore, Mumbai, or Chennai