Lead – Solution Design, Delivery & Success

Join our team: Lead – Solution Design, Delivery and Success Location:

Gurugram Reports to:

Revenue Head

About Konverz.ai Konverz.ai is an AI-powered conversational intelligence platform that helps enterprises make better talent decisions. We blend behavioral science, psycholinguistics, and AI to enable smarter and faster talent decisions for CHROs.

Key Responsibilities • Lead end-to-end solution and assessment design for enterprise clients across Hire, Nurture, Coach, and Learn. • Translate business problems into structured talent intelligence and assessment solutions. • Design assessment frameworks, logic, benchmarking methodologies and validation approaches. • Work with Product, Tech, Data Science and Consulting teams to operationalize and deliver solutions. • Own solution delivery governance including rollout planning, execution cadence and milestone success. • Define success metrics, solution adoption pathways and measurable outcome frameworks. • Conduct discovery workshops and deep-dive requirement sessions with client stakeholders. • Lead pilots / PoCs including design, execution, measurement and success validation. • Develop reusable assessment templates, use-case frameworks and best practice playbooks. • Provide strategic advisory on assessment strategy, talent intelligence and workforce capability insights. • Support renewals and expansion through data-backed outcome storytelling. • Benchmark and evolve solution design aligned to global HR Tech best practices. • (Customer Success) Drive smooth client onboarding, value realization and long-term success. • (Customer Success) Solve adoption barriers, ensure platform stickiness and maintain strategic client trust.

Qualifications • 4–7 years of experience in HR Tech / Assessments / Consulting / Enterprise Solutions. • Strong expertise in assessment design, behavioral evaluation or talent decisioning frameworks. • Experience working with enterprise SaaS or HR platforms. • Strong analytical, problem solving and stakeholder management capability. • Structured, outcome-focused and product-thinking mindset.