Information Technology Support Specialist

We’re Hiring at KPI Partners : Senior Associate – IT (3–4 Years Experience)

Are you a hands-on IT Systems & Network Support professional who thrives on keeping technology environments secure, stable, and high-performing? We’re looking for a skilled IT expert to join our growing team and play a key role in managing end-user systems, servers, and network security infrastructure.

What You’ll Work On:

• Administer Windows, macOS, and Linux/Ubuntu environments

• Manage Microsoft 365 (Exchange Online, Teams, SharePoint, user lifecycle)

• Configure & troubleshoot Fortigate/Sophos firewalls, VPNs, and security policies

• Support JumpCloud and CheckPoint EDR protection

• Handle patching, upgrades, performance monitoring & incident resolution

• Maintain system documentation and support IT security compliance

✅ We’re Looking For:

• 3–4 years in IT Support / System Administration

• Strong networking fundamentals (TCP/IP, DNS, DHCP, VPN, routing, switching)

• Proven troubleshooting skills across hardware, software & networks

• Excellent communication and user-support mindset

Why Join Us?

You’ll work in a collaborative environment, gain exposure to modern IT security practices, and play a direct role in ensuring business continuity and operational excellence.