SAP Lead

We are seeking a highly experienced and hands-on

SAP Lead

to lead our Business Applications landscape, including

SAP S/4HANA, Point of sale, CRM

and other enterprise systems. The role will lead a team of 6–10 members and be responsible for end-to-end ERP governance, SAP process optimization (FICO/MM/SD), vendor coordination, new development initiatives, and integration management across retail operations. The ideal candidate must have

completed 1–2 full-cycle SAP implementations

and possess strong expertise in

SAP S/4HANA configuration (CBC) , particularly across

MM, SD, and FICO

modules.

Key Responsibilities Lead and manage a team of 6–10 ERP/POS support and functional consultants. Define ERP and application strategy aligned with business objectives. Act as a single point of accountability for SAP, POS, CRM, and integrated applications. Establish governance framework, SLA management, and performance KPIs Lead configuration and optimization of: -> FICO (Finance & Controlling) -> MM (Materials Management) -> SD (Sales & Distribution) ● Knowledge and involvement in: -> CBC (Central Business Configuration) setup and changes -> Business process design and re-engineering -> Integration between modules ● Drive enhancements, testing, and rollout activities. ● Ensure compliance with SAP best practices. ● Lead at least 1–2 full-cycle SAP implementations (Design → Build → Test → Deploy → Hypercare) ● Oversee Wondersoft POS support and issue resolution. ● Manage POS integration with SAP and other systems. ● Coordinate with vendor for: -> Custom development -> Enhancements -> Bug fixes -> Version upgrades ● Monitor sales billing, stock transfer, and reconciliation flows. ● Manage SAP partners, POS vendors, CRM vendors, and third-party system providers. ● Define scope, timelines, and deliverables for new developments. ● Evaluate and onboard new technology partners when required. ● Negotiate contracts and ensure SLA adherence. ● Oversee CRM implementation and optimization (B2B/B2C flows). ● Ensure integration between CRM, SAP, POS, and analytics platforms. ● Support business teams with reporting, dashboards, and automation. ● Drive adoption of digital tools across departments. ● Ensure seamless data flow between: ▪ SAP ▪ POS ▪ CRM ▪ Planning & allocation systems ▪ Third-party integrations ● Identify process gaps and recommend system-driven improvements. ● Lead API/integration architecture discussions with internal and external teams.

Required Experience ● 10–15+ years of ERP experience, with at least: ▪ 6+ years in SAP MM/SD/FICO ▪ 3+ years in SAP S/4HANA Preferably in Public Cloud ● Completed 1–2 full-cycle SAP implementations (mandatory). ● Knowledge in CBC (Central Business Configuration). ● Strong functional knowledge of: ▪ Retail processes ▪ Inventory management ▪ Procurement cycle (PR → PO → GRN → Invoice) ▪ Sales cycle & revenue recognition ▪ Financial closing processes ● Experience handling POS systems ● Experience managing CRM platforms