HR Operations (With UK Market Exp)

Work Mode:

WFO Shift:

UK Shift(1 PM Onwards)

The HR Operations Manager is responsible for leading and optimizing HR operational processes, ensuring compliance with UK employment legislation, and delivering a seamless employee experience across the organisation. This role oversees HR systems, payroll coordination, data governance, onboarding/offboarding processes, policy management, and HR service delivery.

Key Responsibilities 1. HR Operations & Service Delivery Manage end-to-end HR operational activities including onboarding, offboarding, employee life-cycle management, and HR administration. Ensure HR processes are efficient, standardised, and aligned with best practices. Oversee HR Helpdesk / shared services to deliver timely employee support.

2. HR Compliance & Governance (UK-specific) Ensure HR practices comply with UK employment laws (e.g., Employment Rights Act, Equality Act, GDPR, Working Time Regulations). Maintain and update HR policies, handbooks, and internal guidelines. Lead internal audits and ensure compliance with data security and retention requirements.

3. HR Systems & Reporting Manage and optimise HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM, BambooHR). Ensure accurate data management and integrity across all HR systems. Produce regular HR analytics and dashboards (headcount, attrition, absence, workforce trends).

4. Payroll & Benefits Coordination Collaborate with payroll providers to ensure accurate monthly payroll processing. Manage benefits administration (pensions, health insurance, leave policies, flexible benefits). Support annual compensation cycles and statutory reporting.

5. Process Improvement & Projects Lead HR transformation initiatives to improve operational efficiency. Implement automation and digitalisation within HR workflows. Drive continuous improvement across HR services using Lean methodologies where applicable.

6. Team Leadership Lead, mentor, and develop an HR operations team. Allocate resources, manage workloads, and promote a high-performance culture.

Required Skills & Experience Education & Experience Bachelor’s degree in Human Resources, Business Administration, or related field. 9–12+ years of HR experience, with at least 3 years in HR operations leadership. Experience working with UK organisations and strong understanding of local HR compliance.

Technical Skills Proficient in HRIS systems and MS Office (Excel, Power BI preferred). Experience with HR analytics and HR process automation.