Client Servicing/Account Manager (Influencer Marketing)

Company Description

Step into the vibrant world of Mad Influence—a leading 360-degree influencer marketing agency headquartered in Noida. We’re on a mission to spark culturally relevant, high-impact campaigns that resonate globally. With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.

We are looking for an experienced and enthusiastic Client Servicing /Account Manager to lead client relationships and drive business growth. This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.

Key Responsibilities:

Client & Campaign Management

- Serve as the main point of contact for client accounts. - Develop influencer marketing strategies tailored to each brand's objectives. - Manage the end-to-end execution of influencer campaigns – including influencer sourcing, briefing, content reviews, timelines, and reporting. - Ensure deliverables meet brand guidelines, timelines, and campaign KPIs. - Monitor campaign success through detailed performance analytics and optimize accordingly.

Brand Onboarding & Business Development

- Actively pitch the agency’s services and campaign ideas to potential brand partners. - Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies. - Identify cross-selling and upselling opportunities within existing accounts. - Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.

Market & Influencer Insights

- Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc.), and creator opportunities. - Maintain relationships with a network of influencers and platforms to quickly source relevant talent.

Requirements:

- Bachelor's degree in Marketing, Communications, Business, or related field. - 3–5 years of experience in influencer marketing, digital marketing, or account/client management. - Strong client-facing skills with the ability to build trust and long-term relationships. - Confident in pitching ideas, storytelling, and handling objections. - Familiarity with influencer platforms/tools - Excellent communication, organizational, and multitasking abilities. - A proactive and entrepreneurial mindset.

What We Offer:

- Competitive salary - A collaborative and fast-paced work environment. - Opportunities to work with top brands and influencers. - Room for growth and leadership in a rapidly expanding team.

Location: Noida, India (On-site)