Your Next Big Career Move - Infosys BPM Service Desk Hiring in Pune

️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!

Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our

Service Desk – Voice Support team

in

Pune !

What You’ll Be Doing:

Provide top-notch support to global clients via

calls, chat, and email ️ Troubleshoot technical issues related to: VPN, Drivers, O365, Active Directory Operating systems & basic networking Microsoft Office and other productivity tools Work on ticketing tools such as

ServiceNow ,

Remedy , or

Control-M Own the issue, analyze, and provide efficient, timely resolutions Ensure every customer interaction adds value and leaves them satisfied

What We’re Looking For:

✅

Excellent communication skills

– both verbal and written ✅ Strong analytical and problem-solving ability ✅ Confidence in handling and resolving technical queries independently ✅ Willingness to

work in a 24x7 environment

(rotational US shifts) ✅ Comfortable with a

Work From Office (WFO)

setup in Pune

Non-Negotiables:

Fluent English communication is a must 100%

Work From Office

– no hybrid or remote option Comfortable with

night/rotational shifts

(US time zones)

Why Join Infosys BPM?

Global brand & structured career growth Continuous learning and upskilling opportunities Exposure to world-class processes and tools Diverse and inclusive workplace culture

Location:

Pune Shift:

Rotational (24x7), including night shifts Mode:

Work from Office only

Ready to launch your tech support career with Infosys BPM? Apply now and be part of a global success story!

Regards, Infosys BPM Talent Acquisition | INFY HR