Atlassian Presales Consultant

Job Overview

Enreap is looking for an Atlassian Presales Consultant to act as a trusted advisor for prospects and customers, translating business challenges into effective Atlassian-based solutions. This role bridges sales, consulting, and delivery by designing, demonstrating, and articulating value-driven solutions across the Atlassian ecosystem.

The ideal candidate combines strong functional knowledge of Atlassian tools, excellent stakeholder communication, and solution-oriented thinking to support enterprise and mid-market customers across ITSM, Agile, DevOps, and Enterprise Service Management use cases.

Key Responsibilities:

Pre-sales & Solutioning

- Engage with prospects to understand business requirements, pain points, and transformation goals - Design end-to-end Atlassian solutions aligned to customer needs. - Map customer requirements to Atlassian capabilities and Enreap’s service offerings

Demos & Workshops

- Conduct tailored product demos, proof of concepts (POCs), and solution walkthroughs - Lead requirement-gathering sessions, and solution validation discussions - Customize demo environments to reflect real customer use cases with the help of delivery team.

Sales Enablement

- Support sales teams during RFPs, RFIs, and proposal responses - Assist in scope definition, assumptions, risks, and dependencies - Clearly articulate Enreap’s value proposition and differentiators

Collaboration & Knowledge

- Work closely with delivery consultants to ensure smooth handover from presales to implementation - Stay updated with Atlassian product roadmap, licensing models, and best practices - Contribute to internal accelerators, demo assets, reusable solution templates, and case studies

Required Skills & Qualifications:

Must-Have

- Strong hands-on knowledge of Atlassian tools: - Jira Software, Software Collections - Jira Service Management (ITSM / ESM), Service Collection - Confluence - Solid understanding of: - ITSM / ITIL concepts - Agile & Scrum frameworks - Service request management and workflows - Experience in presales, solution consulting, or customer-facing consulting roles - Ability to translate business requirements into technical and functional solutions - Excellent communication, presentation, and stakeholder management skills

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Good-to-Have

- Experience with: - Jira Assets, Automation, Forms, SLAs - Exposure to Atlassian implementations - Knowledge of licensing, user tiers, and Atlassian cloud vs data center positioning - Prior experience working with an Atlassian Solution Partner

Certifications (Preferred)

- Atlassian Certified Professional (ACP) – Jira / JSM - ITIL Foundation