QA Team Leader

QA Team Leader – E-Commerce Platform

Overview Join a dynamic development team responsible for building and maintaining large-scale online commerce services. This role focuses on a popular cashback and rewards platform, offering you the chance to work on high-traffic systems and enhance your QA leadership skills in a global environment.

Why We’re Hiring Our commerce services are used by millions of users and continue to grow rapidly. To ensure exceptional quality and support this growth, we are seeking an experienced QA Team Leader to strengthen our testing processes and lead a distributed QA team.

Key Responsibilities Define quality assurance strategies, create test plans, and oversee execution for web and mobile applications. Collaborate closely with product managers, project managers, and engineering teams to ensure seamless delivery. Track and report quality metrics, analyze trends, and identify root causes of issues. Manage offshore QA members (approx. 5–7), including test case design, progress tracking, and review of deliverables. Perform hands-on testing when required and maintain high standards for test coverage. Lead a small onsite QA team and ensure effective communication and performance. Drive continuous improvement through standardized QA processes and best practices. Prepare regular reports and communicate results to stakeholders. Scope of Testing Web applications for desktop and mobile browsers Native Android and iOS applications Browser extensions Backend APIs and batch processing systems Work Environment You’ll work in a global team with both onsite and offshore members, using English and Japanese for communication. Collaboration with engineers and other development roles is key to success. Required Qualifications 3+ years of experience in test design and execution for web or mobile applications Knowledge equivalent to ISTQB Foundation Level Previous experience as a team leader or similar role Experience working with offshore teams or external vendors Strong communication skills for cross-functional collaboration Preferred Qualifications Familiarity with e-commerce platforms Experience in API testing Knowledge of test automation tools (e.g., Selenium, Cypress, Appium) and CI/CD environments Exposure to performance and security testing Proficiency with tools like JIRA and Confluence Personal Attributes Proactive problem solver who drives improvements and engages stakeholders Adaptable and eager to learn in a fast-changing environment Strong communicator with a collaborative mindset Comfortable taking on new challenges and improving processes Team-oriented and results-driven Language Requirements English: Business level