ServiceNow Integration / Migration- Pune

Job Title

ServiceNow Integration / Migration

Location

Pune

Job Type and Work Profile

Permanent Full Time | Work Profile- Hybrid

Years of Exp

7 to 10 Years

About the role

We are seeking for a skilled and experienced ServiceNow Integration / Migration specialist. The ideal candidate will have 7 to 10 years of experience in leveraging the ServiceNow ITSM, ITOM, other modules and possesses a deep understanding of Integration and migration techniques. This role involves collaborating with different engineering team stakeholders to ensure successful integration implementation, transitions, optimizing functionality and driving innovations.

Key Responsibilities, Requirements& Qualifications

Integration

- Design and implement integration solutions between ServiceNow and third-party platforms, ensuring compatibility and performance. - Analyze client requirements to identify integration points and create detailed technical design documents. - Develop custom APIs, workflows, and scripts to facilitate integrations. - Collaborate with cross-functional teams for testing and debugging integration challenges. - Continuously monitor integrations to ensure smooth data flow and resolve any disruptions.

Migration

- Plan migration strategies for transitioning data and configurations from legacy systems to ServiceNow. - Conduct thorough assessments of existing systems and data structures to ensure data integrity during migration. - Execute migrations, including data mapping, extraction, transformation, and loading (ETL) processes. - Ensure minimal downtime and disruption during migration activities. - Perform post-migration validation and testing to confirm accurate functionality and data fidelity.

Support and Maintenance

- Provide technical support and troubleshooting for integration and migration issues. - Conduct training sessions for users and administrators to ensure familiarity with new systems and processes. - Keep up-to-date with ServiceNow platform upgrades and apply best practices for maintenance.

Expertise & Skills required

- Extensive knowledge of ServiceNow platform capabilities, modules, and APIs. - Proficiency in scripting languages such as JavaScript, Python, and PowerShell. - Experience with integration tools like REST, SOAP, and ODBC. - Experience and knowledge in TMF API framework - Strong understanding of ETL processes and database management. - Knowledge of ITSM frameworks and methodologies. - Professional certification in ServiceNow is highly desirable. - Excellent problem-solving and analytical skills. - Strong communication abilities to interact with technical and non-technical stakeholders. - Ability to work in a team-oriented environment.

Immediate Joiners only