Technical Service Engineer - Pune (Building Material)

Position - Executive/ Sr. Executive - Technical Services

Location - Pune

Product Knowledge - Building Material and Construction Chemical

- Training Support: Assist in conducting product trainings for dealers, influencers, and internal teams under the guidance of senior technical executives. - Product Demonstrations: Support field-level demonstrations and application trials at project sites and dealer counters. - Influencer Activities: Participate in CRM and loyalty programs for contractors, painters, and applicators; assist in gathering feedback and ensuring engagement - Complaint Management: Support resolution of customer complaints by collecting site data and coordinating with the quality team. - Product Testing: Assist in blind product testing, field performance reviews, and documentation of product feedback. - Technical Events: Help organize technical meets, product awareness sessions, and seminars for architects, engineers, and contractors. - Market Intelligence: Track competitor products, application techniques, and new trends in the construction chemical space. - Reporting: Maintain basic reports and daily activity logs as per the company’s technical reporting system. - Customer Interaction: Visit project sites and customer locations to support product queries and strengthen technical credibility.