Project Manager

Position : Project Manager- Conversational AI & CX

Experience : 9+ years

Location : Noida/Gurgaon/Pune/Bangalore

Work Mode : Remote

Job Summary

Seeking an experienced Project Manager to oversee conversational AI and CX projects. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders.

Key Responsibilities:

- Develop project plans, define deliverables, and manage budgets.

- Lead and motivate project teams.

- Engage with stakeholders, provide updates, and ensure satisfaction.

- Identify risks, implement mitigation strategies, and resolve issues.

- Oversee quality assurance and testing processes.

- Maintain project documentation and report management.

Qualifications:

- Bachelor’s degree in relevant field; PMP mandatory.

- Proven experience in technology-driven projects, AI, and CX.

- Strong leadership, communication, and organizational skills.