Customer Service Executive

Location:

Sector 44, Gurugram

(Walk-in Interviews only)(

No virtual interviews

)

How to Apply:

If you are interested in joining our team, please share your resume at

shivanidixit@policybazaar.com

or WhatsApp at

9266841853 Employment Type: Full-time

Salary range: ₹2.5 - ₹4LPA, depending on relevant experience.

Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities:

- Handle customer inquiries via phone. - Provide detailed information about our products and services. - Assist customers in making informed decisions about their insurance needs. - Maintain accurate records of customer interactions and transactions. - Resolve customer complaints in a professional and timely manner. - Collaborate with team members to improve customer satisfaction.

Requirements:

- Experience: 0-4 years in customer service or sales. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations and resolve conflicts effectively. - Basic computer skills and familiarity with CRM systems. - Strong problem-solving abilities and attention to detail. - High School Diploma and Bachelor's degree preferred.

Working Conditions:

-

6-day working week

.

We do not conduct virtual interviews.