Assistant Operations Manager

About the Job As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.

Roles and Responsibilities Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction Drive B2C sales for insurance products (Health, Motor, Life) Establish and manage client relationships, ensuring strong engagement Organize resources, set goals, and develop strategies to optimize sales performance Monitor and document staff schedules, attendance, and productivity Conduct weekly and monthly client meetings to understand expectations and provide update Ensure resolution of audit-related issues .

Desires Skills and Experience Must have experience into B2C Outbound sales vertical Must have team size of 40-50 Associate Insurance background preferrable Team Management: Conduct meetings, performance reviews, and ensure employees meet performance target Employee Development: Hiring, coaching, and mentoring team members for success. Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance sales Performance Monitoring: Ability to calibrate employee performance, provide coaching, and alignment with business objectives Strong external and management reporting capabilities Ability to lead, mentor, and develop high-performing teams.

What do we Offer? Opportunity to earn good incentives Endless growth opportunity GMC – Group Medical Coverage Group Personal Accident Insurance Gratuity Wellness Programs Give back to society through CSR Continuous talent enhancement program Childcare facility Tax Saving flexi benefits

How t o A pply - How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Note- Only Relevant profiles will be contactable