Customer Master Data Operator

Key requirement is SAP CM - Customer Master Data Maintenance experience.

The purpose of this role is to:

Perform the maintenance of Customer Master Data Ensure the master data maintenance process results in the highest level of master data quality. Ensure the Service Level Agreement ( SLA ) on master data maintenance is met on regular basis. Identify and involve in continuous process improvement in the master data maintenance. Resolve master data quality with SLA. Perform the Restricted Party Screening ( RPS ) activities to mitigate risk and due diligence. Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

The following details activities will be the main activities of the role:

Master Data Maintenance: Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team. Maintain the master data within the agreed SLA with the relevant stakeholders. Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity. Maintain the SoPs and keep them up to date. Perform annual blocking of inactive master data diligently. Participate in the internal audit on master data related topic.

Restricted Party Screening: Perform the RPS activities actively and review the positive alerts within the day and resolve them ( if needed ) within the SLA. Maintain the RPS sanction list and keep it up to date. Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner. Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.

Qualification:

At least 4 years of Master Data Operations experience is a must. Bachelor’s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred Working knowledge of MDG and SAP is a must. Experience in master data maintenance is a must. Experience in restricted party screening is preferred. Experience in collaboration with peers and partners across organizations. Problem-solving and hands on skills ( investigate requests / problems and recommend solutions to ensure completion of activities within SLA ). Willingness to learn about multiple disciplines. Ability to work with teams globally. Takes extra initiative on the floor. Fluency in English is a must

Location: Hyderabad - work from office in HITEC City Working hours: Monday to Friday. European Timings ie 11.00am to 8pm IST. Shift: Adapatability required to work on evening and night shifts. Contract: 6 to 12 months contract with a clause to hire